Tenant Handbook

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  1. Introduction
    1. Welcome
    2. Holiday Hours
    3. Transwestern
  2. Move-In Information
    1. Move-In Information
    2. An Explanation of Forms for Your Move-In
    3. Pertinent Information for Your Move-In
    4. Move-In Checklist
  3. Office of the Building Information
    1. Office of the Building
  4. Building Operations
    1. Building Access
    2. General Safety Guidelines
    3. Building Maintenance
    4. Urgent Requests
    5. General Maintenance Requests
    6. Janitorial Service
    7. Special Requests
    8. Day Porters
    9. Parking
    10. Vendor Regulations
    11. Rent Payment Information
    12. Mail & Other Deliveries
    13. Energy Conservation & Recycling
    14. Smoking
    15. Solicitors
  5. Building Rules and Regulations
    1. Building Rules & Regulations
  6. Emergency Procedures
    1. Emergency Procedures
  7. Building and Area Amenities
    1. Building and Area Amenities
  8. IMG
    1. Contact List for Tenant
    2. 3 Steps to Connect
    3. Service Summary
    4. IMG Tenant Handbook
  9. Tenant FAQs
    1. Tenant FAQs
  10. Forms
    1. Forms

Pertinent Information for Your Move-In

MOVING INSURANCE

When moving into MetroWest, your moving company will be required to provide a Certificate of Insurance with coverage for General Liability, Worker's Compensation and Auto Liability as specified on attached Exhibit A, "Insurance Requirements".  

 

Equus Investment Partnership X LP
IPX MetroWest Investors, LLC
Citizens Bank of Pennsylvania and
Transwestern Commercial Services d/b/a Transwestern, as Agent for Owner

 

shall be named as additional insured’s and Transwestern as the Certificate holder.   An Additional Insured Endorsement (Form B, see attached exhibit A) must be provided as part of but separate from the Certificate in order for it to be acceptable.

For your convenience, a sample Certificate of Insurance with Endorsement form is attached.

Once completed, the insurance information may be sent via email to @transwestern.com.  Please mail an original document to:

 

Metrowest
c/o Transwestern
55 Shuman Boulevard, Suite 190
Naperville, IL 60563

 

MOVE-IN HOURS

We request that your move be scheduled after 5:30 p.m. Monday through Friday, or anytime on Saturday and Sunday.

 

FREIGHT ELEVATOR

The building is equipped with one freight elevator.  This elevator will be made available for use during your move-in.  Please contact the Office of the Building in advance to schedule use of the freight elevator. 

 

The dimensions of the freight elevator are:

Front to back – 74 ½”
Front door to back door – 86”
Door Width - 42”
Height – 105 ¾”
Side to side – 77 ½”
Diagonal – 107”

 

NAPERVILLE BUSINESS USE & OCCUPANCY PERMIT:

Most businesses are not required to have a license in Naperville; however, each tenant is required to have a Use and Occupancy permit.  This permit may be obtained from the City of Naperville Department of Building and Safety.  A link to the online application is listed below. 

                                               

 http://c2g.naperville.il.us/Click2GovBP/  

 

TELEPHONE/INTERNET:
IMG RISER MANAGEMENT - (888) 464-5520

 

CITY OF NAPERVILLE POST OFFICE:         

5 S WASHINGTON ST STE 105
NAPERVILLE, IL 60540-9997
800-ASK-USPS® (800-275-8777)
Phone 630-717-2662