Tenant Handbook

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  1. Introduction
    1. Welcome
    2. Holiday Hours
    3. Transwestern
  2. Move-In Information
    1. Move-In Information
    2. An Explanation of Forms for Your Move-In
    3. Pertinent Information for Your Move-In
    4. Move-In Checklist
  3. Office of the Building Information
    1. Office of the Building
  4. Building Operations
    1. Building Access
    2. General Safety Guidelines
    3. Building Maintenance
    4. Urgent Requests
    5. General Maintenance Requests
    6. Janitorial Service
    7. Special Requests
    8. Day Porters
    9. Parking
    10. Vendor Regulations
    11. Rent Payment Information
    12. Mail & Other Deliveries
    13. Energy Conservation & Recycling
    14. Smoking
    15. Solicitors
  5. Building Rules and Regulations
    1. Building Rules & Regulations
  6. Emergency Procedures
    1. Emergency Procedures
  7. Building and Area Amenities
    1. Building and Area Amenities
  8. IMG
    1. Contact List for Tenant
    2. 3 Steps to Connect
    3. Service Summary
    4. IMG Tenant Handbook
  9. Tenant FAQs
    1. Tenant FAQs
  10. Forms
    1. Forms

Rent Payment Information

Rent payments are due according to the terms set forth in your lease agreement. All rent payments should be mailed to:

IPX MetroWest Investors, LLC
P.O. Box 5537
Carol Stream, Illinois 60197-5537

 

Please make your checks payable to IPX MetroWest Investors, LLC.  The return address will appear on the remittance portion of the rent statement.  It is important that this remittance portion accompany your check.  This will ensure the proper crediting to your account.

 

Other important points of reference to ensure the proper processing of your check:

  •      Please include the lease identification number on your check.
  •      Indicate the amount being paid and the check number on the remittance.
  •      Notify the Office of the Building in writing of any billing address changes.
  •      The remittance address is a P.O Box.  Only U.S. Mail deliveries will be accepted.

 

If you have any questions, please do not hesitate to call the Office of the Building at (630) 388-0012.