Tenant Handbook

Download PDF

  1. Introduction
    1. Welcome
    2. Holiday Hours
    3. Transwestern
  2. Move-In Information
    1. Move-In Information
    2. An Explanation of Forms for Your Move-In
    3. Pertinent Information for Your Move-In
    4. Move-In Checklist
  3. Office of the Building Information
    1. Office of the Building
  4. Building Operations
    1. Building Access
    2. General Safety Guidelines
    3. Building Maintenance
    4. Urgent Requests
    5. General Maintenance Requests
    6. Janitorial Service
    7. Special Requests
    8. Day Porters
    9. Parking
    10. Vendor Regulations
    11. Rent Payment Information
    12. Mail & Other Deliveries
    13. Energy Conservation & Recycling
    14. Smoking
    15. Solicitors
  5. Building Rules and Regulations
    1. Building Rules & Regulations
  6. Emergency Procedures
    1. Emergency Procedures
  7. Building and Area Amenities
    1. Building and Area Amenities
  8. IMG
    1. Contact List for Tenant
    2. 3 Steps to Connect
    3. Service Summary
    4. IMG Tenant Handbook
  9. Tenant FAQs
    1. Tenant FAQs
  10. Forms
    1. Forms

Urgent Requests

All requests for service or questions regarding the building or operations should be entered into the Angus online request system.  Please access the website by going online at Tenant Services.  To ensure a prompt and timely response to tenant needs, each tenant should designate one person (or in the case of large tenants, one segment of its operation) to be responsible for conveying service requests to the Management Office.

 

When requesting Maintenance, please be prepared to provide the following information:

  1. Your name, company name and suite number
  2. Contact phone number
  3. Clearly identify the nature and location of the problem