Tenant Handbook

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  1. Introduction
    1. Welcome
    2. Holiday Hours
    3. Transwestern
  2. Move-In Information
    1. Move-In Information
    2. An Explanation of Forms for Your Move-In
    3. Pertinent Information for Your Move-In
    4. Move-In Checklist
  3. Office of the Building Information
    1. Office of the Building
  4. Building Operations
    1. Building Access
    2. General Safety Guidelines
    3. Building Maintenance
    4. Urgent Requests
    5. General Maintenance Requests
    6. Janitorial Service
    7. Special Requests
    8. Day Porters
    9. Parking
    10. Vendor Regulations
    11. Rent Payment Information
    12. Mail & Other Deliveries
    13. Energy Conservation & Recycling
    14. Smoking
    15. Solicitors
  5. Building Rules and Regulations
    1. Building Rules & Regulations
  6. Emergency Procedures
    1. Emergency Procedures
  7. Building and Area Amenities
    1. Building and Area Amenities
  8. IMG
    1. Contact List for Tenant
    2. 3 Steps to Connect
    3. Service Summary
    4. IMG Tenant Handbook
  9. Tenant FAQs
    1. Tenant FAQs
  10. Forms
    1. Forms

Holiday Hours

Please review the 2019 Tenant Holiday Schedule.

MetroWest observes six national holidays each year. On these days, HVAC services are not provided. However, both Security and Engineering staff members are on-site and available to assist. If your firm needs HVAC services on any of the below mentioned holidays, a request for overtime services should be submitted on the Angus Work Order System portal. Standard rates apply.

2019 Holidays:

  • Monday, January 1st - New Year’s Day
  • Monday, May 28th - Memorial Day
  • Wednesday, July 4th - Independence Day
  • Monday, September 3rd - Labor Day
  • Thursday, November 22nd - Thanksgiving Day
  • Tuesday, December 25th - Christmas Day